Kids Help Phone’s texting service is the only free, 24/7 bilingual text line for people in Canada. The service is delivered by trained, volunteer crisis responders who work remotely. 

We are recruiting overnight and or bilingual crisis responders who will answer texts from young people looking for support in both English AND French.

The volunteer position will be remote, meaning that you can participate from anywhere in Canada as long you have a strong, reliable internet connection!  

Our volunteers need to be enthusiastic about helping people!

You can be a professional, student, teacher, retiree, or anybody else with a willingness to learn how to support people over text.  

The role of a crisis responder is to bring texters from a “hot” moment to a cool calm one, and to help them come up with a plan to stay healthy and safe.

Crisis responders are trained to do this using active listening and collaborative problem-solving.

Volunteers would be required to provide support to individuals on a helpline or chat service who have experienced sexual trauma, violence and or assault. A 30 hour training course and interview is to be completed before starting on the helpline and chat service. 

Pregnancy and Infant Loss (PAIL) Network provides bereavement support at no cost to families who have experienced the loss of a pregnancy at any stage, or the death of their baby, up to 12 months of age. We currently have volunteer opportunities for people who are approximately two years past their bereavement date and are looking for meaningful ways to offer their support to others. We are actively training peer supporters for private online bereavement support groups and one-to-one phone support.