Ontario. Ministry of Long-Term Care

Site: No physical address

Service: Long-Term Care ACTION Line

Description
Description (Service) A toll-free government service concerning long-term care homes and Local Health Integration Networks (LHINs) in Ontario * handles concerns and registers complaints about long-term care homes and LHIN * initial calls are answered by ACTION Line staff  * callers can also have their complaints forwarded to an Independent Complaints Facilitators (ICF)
Service Details
Areas Served Ontario
Boundaries Ontario
Eligibility People with concerns or complaints about an Ontario long-term care home or about a LHIN
Application Call
Languages English ; French
Fees Free
Address and Location
Located In Community Toronto Downtown Central
Physical Access Not Applicable
Contact Information
Office Phone Outside Ontario: 416-326-6777
Toll Free Phone 1-866-876-7658
TTY Phone 1-800-387-5559
Outside Ontario: 416-327-4282
Website www.health.gov.on.ca/en/common/system/services/lhin/ltc_actionline.aspx

Agency Overview