Northern Communications Helpline

Site: Sudbury

Service: Personal Emergency Response System

Description (Service) 24 hour Personal Medical Alarm which allows seniors and individuals requiring medical assistance or additional security to call for assistance using a help button 
Offers an emergency response button that can be worn on the wrist or neck; also waterproof so it can be worn in the bath or shower. Fall Detection also available 
Provides contact with staff when button is activated 
Assesses whether individual needs professional help, friends or family and sends the appropriate help * Offers two-way voice communication with Emergency Operators without having to be near a telephone 
Installation may be completed by a technician who comes to the home, sets up the system and demonstrates its use * Simple to self-install and test yourself 
Bilingual dispatchers are available at all times 
Veterans Affairs approved vendor
Service Details
Hours Office: Mon-Fri 8 am-4:30 pm * Helpline: Mon-Sun 24 hours
Areas Served Muskoka District ; Northeastern Ontario ; Parry Sound District
Eligibility May require a private landline phone, electricity and at least one telephone jack
Application Call for information
Languages English ; French - Reception, Interpretation, Programs
Fees Service
Address and Location
Located In Community Sudbury
Address & Map
230 Alder St
Sudbury, ON P3C 4J2
View Google Map
Intersection Alder St and Applegrove St
Physical Access Not Accessible - office not accessible ; Not Applicable - home visits
Contact Information
Office Phone 705-523-7000
Toll Free Phone 1-800-667-8019
Fax 1-877-962-7329
Primary Contact Andrea Miller, Helpline coordinator; Phone: (Business) 705-669-2778
Primary Executive Gord Turner, Manager of Operations