Ontario. Office of the Worker Adviser

Site: Scarborough Office

Description (Service) COVID 19 -- In-person service has been suspended until further notice; service by phone, fax or email is available

COVID-19 -- For information on the staged reopening of Ontario workplaces, essential businesses and restrictions, and resources and supports for workers and employers CLICK HERE

Advocacy * summary advice and representation through all stages of the Workplace Safety and Insurance Board claims process or the Workplace Safety and Insurance Appeals Tribunal * information on policies and procedures of WSIB and WSIAT * if you have been the victim of an occupational health and safety reprisal the OWA will give you advice and representation through stages of an application and hearing before the Ontario Labour Relations Board * self-help information for workers to handle their own claims or applications where appropriate * referrals to other organizations

Arm's length agency of the Ministry of Labour, Training and Skills Development reporting directly to the minister
Service Details
Hours Mon-Fri 8:30 am-5 pm
Areas Served East York ; North York Central ; North York East ; Scarborough Central ; Scarborough North ; Scarborough South
Boundaries Includes Scarborough, east half of North York, east section of East York
Eligibility Non-unionized workers injured at work and their survivors * non-unionized workers who have been threatened or punished for following health and safety laws
Application Call for appointment
Languages English ; French
Fees None
Address and Location
Located In Community Scarborough North
Address & Map
305 Milner Ave, Suite 918
Toronto, ON M1B 3V4
View Google Map
Intersection Markham Rd and Sheppard Ave E
Physical Access Wheelchair accessible building -- call for details
Contact Information
Office Phone 416-325-9846 ; Report health and safety reprisal issues 416-212-5335
Toll Free Phone 1-800-268-4343 ; Workplace insurance issues English 1-800-435-8980 ; French 1-800-661-6365 ; Report health and safety reprisal issues 1-855-659-7744
TTY Phone 1-866-445-3092
Fax 416-325-9855 ; Report health and safety reprisal issues 647-723-2089
E-Mail owaweb@ontario.ca
Website www.owa.gov.on.ca/en/Pages/default.aspx

Agency Overview