Description (Service) March 11, 2020 the World Health Organization (WHO) declared COVID-19 a pandemic. Information on COVID-19 is rapidly evolving. The most up to date information from Ontario Public Health and the Canadian Government may be accessed from the following:

What to do if a person thinks they have symptoms of COVID-19?
* Use Ontario Government SELF-ASSESSMENT TOOL to help determine if they need to seek further care
* Contact their primary health care provider, call Telehealth Ontario at 1-866-797-0000 or their local Public Health Unit
* To locate a public health unit by Postal Code CLICK HERE

* COVID-19 Symptoms

* What to do if you or someone you care for has been in contact with a person that has COVID-19

Information regarding testing and Assessment Centres
* City News Map
* Ontario Ministry of Health Newsroom

Ontario Sources of Information

State of Emergency Declared
March 17, 2020 Premier of Ontario Doug Ford declared a state of emergency in Ontario. Bans public events of over 50 people, including parades, events and services within places of worship until March 31, 2020. Effective immediately, the province has ordered the closure of all facilities providing indoor recreation programs, all public libraries, all private schools, all licensed childcare centres, all theatres, cinemas and concert venues, and all bars and restaurants except to provide takeout food and delivery. Essential services such as grocery stores will continue to operate. Sourced Mar 17, 2020 CTV News

Government of Ontario's COVID-19 website
* providing status updates every day at 10:30 am & 5:30 pm

Public Health Ontario - Information about COVID-19 and the current situation in Ontario

Canadian Sources of Information

Public Health Agency of Canada

Health Canada's Information Line Telephone line answered by a live agent to provide information on COVID-19, Call toll-free 1-833-784-4397 * Can also visit the Health Canada website that includes current updates on Canada's situation and response, information on global cases, symptoms, treatment, prevention, risks, information specifically for health professionals and travel advice

World Health Organization
World Health Organization

Travel Information
Travel Advisories

Emergency Loan program to help Canadians abroad to return to Canada up to $5,000 as part of an emergency loan program through Global Affairs Canada. It will help people who need immediate financial assistance return home or cover their needs if they have to wait to get back. Canadians abroad in need of emergency assistance can contact Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa at +1-613-996-8885 (collect calls are accepted where available) or email Visit Government of Canada's Travel and Tourism website for more information

Canadian Border Closings, Prime Minister Justin Trudeau announced that "Canada is shutting the border to non-Canadian citizens, with limited exceptions, to limit the spread of COVID-19"
* Permanent Canadian residents, the immediate family members of Canadian citizens, diplomats and air crews are still being allowed into Canada at this time * Anyone who has symptoms of COVID-19 will not be able to enter Canada
* Border restrictions will not apply to commerce or trade, and products will continue to flow in and out of the country
Sourced Mar 16, 2020 CTV News
* Canada and U.S borders now being closed to non essential travel Sourced Mar 18, 2020 CTV News

Financial Assistance

Employment Insurance Canada Dedicated Phone Line for those in quarantine seeking to have the one week EI sickness benefits waiting period waived, call 1-833-381-2725 (toll-free) or 1-800-529-3742 (TTY). For more information from Employment and Social Development Canada regarding the Employment Insurance sickness benefits for those affect by COVID-19 Click Here

Stimulus Plan to help Canadians during COVID-19
* Temporary boost to the Canada Child Benefit payment by nearly $2 billion
* Emergency care benefit of up to $900 bi-weekly for 15 weeks for those who have to stay home and don't have paid sick leave like those who can't access EI and are sick, or who are taking care of a child or someone who is sick
* $5 billion emergency support benefit through the CRA for support workers who are facing unemployment as well as an additional amount for low-income people through the GST credit
* Eligible small businesses a 10 per cent wage subsidy for the next 90 days, up to a maximum of $1,375 per employee and $25,000 per employer
* Six-month interest free moratorium on student loan payments
* Additional funds and credit available to businesses of all sizes, including farmers
* For more information visit Department of Finance Canada

Canada Emergency Response Benefit (CERB) - announced March 25, 2020
A taxable benefit of $2,000 a month for up to 4 months to:
* workers who must stop working due to COVID19 and do not have access to paid leave or other income support
* workers who are sick, quarantined, or taking care of someone who is sick with COVID-19
* working parents who must stay home without pay to care for children that are sick or need additional care because of school and daycare closures
* workers who still have their employment but are not being paid because there is currently not sufficient work and their employer has asked them not to come to work
* wage earners and self-employed individuals, including contract workers, who would not otherwise be eligible for Employment Insurance
* Canadians would begin to receive their CERB payments within 10 days of application
* CERB would be paid every four weeks and be available from March 15, 2020 until October 3, 2020
* CERB replaces the previously announced Emergency Care Benefit and the Emergency Support Benefit
* all Canadians who have ceased working due to COVID-19, whether they are EI-eligible or not, would be able to receive the CERB to ensure they have timely access to the income support they need
* Application details for CERB will be available through My CRA and My Service Canada beginning the first week of April * applicants will also be able to apply via an automated telephone line or via a toll-free number
* For more information visit CERB

* Canadians who are already receiving EI regular and sickness benefits as of today would continue to receive their benefits and should not apply to the CERB
* if their EI benefits end before October 3, 2020, they could apply for the CERB once their EI benefits cease, if they are unable to return to work due to COVID-19
* Canadians who have already applied for EI and whose application has not yet been processed would not need to reapply
* Canadians who are eligible for EI regular and sickness benefits would still be able to access their normal EI benefits, if still unemployed, after the 16-week period covered by the CERB

Additional Resources:

Community Legal Education Ontario (CLEO) Updates on Law and Legal Services

Community Legal Education Ontario (CLEO) COVID-19 News

Extended tax return deadlines The due date for filing individual tax returns has been extended to June 1, 2020 * taxpayers will have until September 1, 2020 to pay any 2019 income tax amounts owed * for more information visit My CRA

If you are in need of medical attention, call 911 and mention your symptoms
Service Details
Hours NA
Areas Served Ontario
Eligibility NA
Application NA
Languages English
Fees None
Address and Location
Located In Community Ontario
Address & Map
Physical Access Not Applicable